Privacy Policy

Controller

Welcome to our website silkke.com. We appreciate your interest in our company!

The protection of your personal data, such as date of birth, name, phone number, address, etc., is important to us.

The purpose of this Privacy Policy is to inform you about processing of your personal data, which we collect when you visit our website. Our Privacy Policy is in line with legal provisions of the EU General Data Protection Regulation (GDPR).

The following Privacy Policy is used to comply with our duty to inform resulting from the GDPR. Please refer to Art. 13 and 14 et seqq. of the GDPR.

Controller

Controller in the sense of Art. 4 para. 7 GDPR means the person, which, alone or jointly with others, determines the purposes and means of the processing of personal data.

With regard to our website, the controller is:

silkke S.A.S.

44 rue Voltaire - 44000 Nantes - France

eMail: info@silkke.com

phone: +33 9 72 28 84 20

fax: +33 9 72 28 89 17

Contact details of the data protection officer

We have appointed a data protection officer pursuant to Art. 37 of the GDPR. You may contact our data protection officer using the following contact details:

InterExpand S.A.S.

10-12 boulevard Vivier Merle - World Trade Center / Tour Oxygène - 69393 Lyon - France

eMail: dpo-silkke@interexpand.com

phone: +33 6 13 23 40 29

fax: +33 4 26 68 93 21

website: https://interexpand.com/

Provision of our website and creation of log files

Every time our website is called up, our system automatically records data and information of the access device (e.g. computer, mobile phone, tablet, etc.).

What personal data are collected and to which extent will they be processed?

(1) Information about the browser type and the version used;

(2) Operating system of the access device;

(3) Name of the accessing host;

(4) IP address of the access device;

(5) Date and time of access;

(6) Websites and resources (images, files, other site contents) accessed on our website;

(7) Websites from which the user's system accessed our website (referrer tracking);

(8) Confirmation whether retrieval was successful;

(9) Transferred data volume

These data are stored in our system's log files. These data are not stored together with the personal data of a specific user so that it is not possible to identify individual users of the website.

The legal basis for the processing of personal data

Art. 6 para. 1 lit. f of the GDPR (legitimate interest). Our legitimate interest is to guarantee that the purpose described below is achieved.

Purpose of data processing

The temporary (automated) storage of data is only required during the website visit so that the website can be provided. Storage and processing of personal data is also required to maintain compatibility of our website for all visitors, as far as possible, and to combat misuse and eliminate faults. It is necessary to log technical data of the accessing computer to be able to react promptly to incorrect visualisation, attacks to our IT systems and/or lack of functionality of our website. Furthermore, this data is used to optimise the website and to generally safeguard the security of our IT systems.

Length of time in storage

The above-mentioned technical data are erased as soon as they are no longer needed to guarantee compatibility of the website for all visitors but at the latest 3 months after you have visited our website.

Right to object and to erasure

You may object to processing any time under Art. 21 of the GDPR and request erasure of data pursuant to Art. 17 of the GDPR. The rights you are entitled to and how to enforce them is described further below in this Privacy Policy.

Special functions of the website

Our website offers you various functions, during the use of which personal data is collected, processed and stored by us. Below we explain what happens with this data:

Contact form(s)

What personal data are collected and to which extent will they be processed?

The data you entered in our contact forms, which you entered in the input mask of the contact form.

The legal basis for the processing of personal data

Art. 6 para. 1 lit. a GDPR (consent through clear confirming action or behaviour).

Purpose of data processing

We will use the data collected via our contact form or contact forms only for processing the specific contact request received through the contact form. Please note that in order to fulfil your contact request, we may also send you e-mails to the address provided. The purpose of this is so that you can receive confirmation from us that your request has been correctly forwarded. However, the sending of this confirmation e-mail is not obligatory for us and is only for your information.

Length of time in storage

After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

Right to object and to erasure

The objection and deletion options are based on the general regulations on the right of objection and deletion under data protection law described below in this privacy policy.

The need to provide personal data

The use of the contact forms is on a voluntary basis and is neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our site. If you wish to use our contact form, you have to fill in the fields marked as mandatory. If you do not fill out the required information of the contact form, you can either not send the request or we can unfortunately not process your request.

Newsletter subscription form

What personal data are collected and to which extent will they be processed?

By registering for the newsletter on our website, we receive the e-mail address entered by you in the registration field and, if applicable, further contact data, provided that you communicate this to us via the newsletter registration form.

The legal basis for the processing of personal data

Art. 6 para. 1 lit. a GDPR (consent through clear confirming action or behaviour).

Purpose of data processing

The data entered in the registration mask of our newsletter will be used by us exclusively for sending our newsletter, in which we inform you about all our services and our latest news. After registration, we will send you a confirmation e-mail containing a link that you have to click to complete the registration for our newsletter (double opt-in).

Length of time in storage

Our newsletter can be unsubscribed at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after unsubscribing, provided that there are no legal retention obligations. Likewise, your data will be deleted by us immediately in the event that your subscription is not completed. We reserve the right to delete without giving reasons and without prior or subsequent information.

Right to object and to erasure

The objection and deletion options are based on the general regulations on the right of objection and deletion under data protection law described below in this privacy policy.

The need to provide personal data

If you would like to receive our newsletter, you have to fill in the fields marked as mandatory and confirm the e-mail address by clicking on the double opt-in link. The newsletter registration information is neither necessary to enter into a contract with us nor legally binding. They are used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will unfortunately not be able to provide you with our newsletter service.

Statistical analysis of visits to this website - Web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our Internet offering and for statistical purposes. We also use the following web trackers to evaluate visits to this website:

Google Tag Manager

What personal data is collected and to what extent is it processed?

We use on our website the service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform for executing and bundling other web services and web tracking programs by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyzes your surfing behavior (so-called "tracking"), insofar as web tracking tools are executed by means of Google Tag Manager. This data sent by individual tags embedded in Google Tag Manager is aggregated, stored and processed by Google Tag Manager under a unified user interface. All integrated "tags" are listed separately again in this privacy policy. You can find more information on the data protection of the tools integrated in Google Tag Manager in the respective section of this privacy policy. In the course of using our website with activated integration of tags from Google Tag Manager, data, such as in particular your IP address and your user activities, are transmitted to servers of the company Google Ireland Limited. With regard to the web services integrated by means of Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure through IP anonymization of the source code that the IP address is anonymized by Google Tag Manager before transmission. In doing so, Google Tag Manager is only enabled to record IP addresses anonymously (so-called IP masking).

Legal basis for processing of personal data

The legal basis for data processing is, according to Art. 6 para. 1 lit. a GDPR, your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behavior).

Purpose of data processing

On our behalf, Google will use the information obtained by means of Google Tag Manager for the purpose of evaluating your visit to this website, compiling reports on website activities and providing us with further services related to website and internet usage.

Length of time in storage

Google will store the data relevant for the provision of web tracking for as long as it is necessary to fulfil the contracted web service. The data collection and storage is anonymized. If there is a reference to a person, the data will be deleted immediately, as long as it is not subject to any legal retention obligations. In any case, the deletion takes place after the expiration of the retention obligation.

Right to object and to erasure

You can prevent the collection and forwarding of personal data to Google (in particular your IP address) as well as the processing of this data by Google by deactivating the execution of script code in your browser, by installing a script blocker in your browser or activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage. Google's security and privacy policy can be found at https://policies.google.com/privacy.

Google-Analytics

Scope of the processing of personal data

On our site, we use the web tracking service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Analytics). Within the scope of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis based on the tracking service of Google Analytics in order to constantly optimize our website and make it more accessible. When using our website, data, such as in particular your IP address and your user activities, are transmitted to servers of the company Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimize our internet offer and make it better available. Likewise, we need the web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data processed by us from these cyber-attacks. By enabling IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymize(); to enable only anonymized collection of IP addresses (so-called IP masking).

The legal basis for the processing of personal data

The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirmatory action or behaviour) in accordance with Art. 6 para. 1 lit. a GDPR.

Purpose of data processing

On our behalf, Google will use this information for the purpose of evaluating your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. Likewise, we need the web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker allows us to take effective measures to counteract and protect the personal data we process from these cyberattacks.

Length of time in storage

Google will store the data relevant for the provision of web tracking for as long as it is necessary to fulfil the contracted web service. The data collection and storage are anonymized. If there is a reference to a person, the data will be deleted immediately, insofar as this is not subject to any legal retention obligations. In any case, the deletion takes place after the expiration of the retention obligation.

Right to object and to erasure

You can prevent the collection and forwarding of personal data to Google (in particular your IP address) as well as the processing of this data by Google by deactivating the execution of script code in your browser, by installing a script blocker in your browser or by activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage. Google's security and privacy policy can be found at https://policies.google.com/privacy.

Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, so-called web services. When you visit our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by installing an appropriate browser plug-in or disabling the execution of scripts in your browser. This may result in some functional restrictions on the websites that you visit.

We use the following external web services:

Amazon CloudFront (CDN)

We use on our site the service called Amazon CloudFront (CDN) of the company Amazon Web Services, Inc, 410 Terry Avenue North, WA 98109 Seattle, United States, e-mail: privacyshield@amazon.com, website: https://amazon.com. The processing also takes place in a third country for which there is no Commission adequacy decision. Therefore, the usual level of data protection provided by the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that the authorities of a third country can access the collected data.

The legal basis for the transmission of personal data is our legitimate interest in the processing according to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the achievement of the purpose described below.

The Amazon CloudFront CDN is a content delivery network that mirrors our content across different servers to ensure optimal accessibility worldwide.

With regard to the processing, you have the right to object listed in Art. 21. You can find more detailed information at the end of this privacy policy.

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.amazon.de.

Google Fonts

We use on our site the service Google Fonts of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States of America, e-mail: support-de@google.com, website: http://www.google.com/. The processing also takes place in a third country for which there is no Commission adequacy decision. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, authorities can access the collected data.

The legal basis for the transmission of personal data is your consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have provided on our website.

Fonts are reloaded on our site via the Google Fonts service in order to be able to display the site in a visually better version.

You can withdraw your consent at any time. You can find more information about withdrawing your consent either with the consent itself or at the end of this privacy policy.

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

Google APIS

We use on our site the service Google APIS of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States of America, e-mail: support-de@google.com, website: http://www.google.com/. The processing also takes place in a third country for which there is no Commission adequacy decision. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, authorities can access the collected data.

The legal basis for the transmission of personal data is your consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have provided on our website.

We use Google APIS to be able to reload additional services from Google on the website. Google Apis is a collection of interfaces for communication between the various Google services that are used on your website.

The service or we collect the following data for processing: IP address.

You can withdraw your consent at any time. You can find more information about withdrawing your consent either with the consent itself or at the end of this privacy policy.

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

Gstatic

We use on our site the service Gstatic of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States of America, e-mail: support-de@google.com, website: http://www.google.com/. The processing also takes place in a third country for which there is no Commission adequacy decision. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, authorities can access the collected data.

The legal basis for the transmission of personal data is your consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have provided on our website.

Gstatic is a service used by Google to retrieve static content in order to reduce bandwidth usage and to preload required catalogue files.

You can withdraw your consent at any time. You can find more information about withdrawing your consent either with the consent itself or at the end of this privacy policy.

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

Unpkg

We use on our site the service Unpkg of the company Npm, Inc, Harrison Street #1150, CA 94612 Oakland, e-mail: privacy@npmjs.com, website: https://unpkg.com/. The processing also takes place in a third country for which there is no Commission adequacy decision. Therefore, the usual level of protection provided by the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that the authorities of a third country can access the collected data.

The legal basis for the transmission of personal data is our legitimate interest in the processing according to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the achievement of the purpose described below.

The service is a content delivery network that mirrors our content across multiple servers to ensure optimal accessibility worldwide.

With regard to the processing, you have the right to object listed in Art. 21. You can find more information at the end of this privacy policy.

For more information on the handling of the transmitted data, please refer to the provider's privacy policy at https://www.npmjs.com/policies/privacy.

Jsdelivr

We use on our site the service Jsdelivr of the company Prospect One Sp., Krolweska 65A, 30-081 Krakow, Poland, e-mail: hello@prospectone.io; website: https://prospectone.io/. The transfer and processing of personal data also takes place exclusively on servers in the European Union.

The legal basis for the transmission of personal data is according to Art. 6 para. 1 lit. f GDPR our legitimate interest in the processing. Our legitimate interest lies in the achievement of the purpose described below.

JSDelivr is a content delivery network that mirrors our content across different servers to ensure optimal accessibility worldwide.

With regard to the processing,you have the right to object listed in Art. 21. You can find more information at the end of this privacy policy.

For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.jsdelivr.com/privacy-policy-jsdelivr-com. 

Information about the use of cookies

Scope for processing personal data

We embed and use cookies at different pages to enable certain functions of our website and to embed external web services. So-called "cookies" are small text files your browser can store on your access device. These text files contain a characteristic string chain, which uniquely identifies your browser when you come back to our website.

Storage of a cookie file is also called "setting a cookie". Cookies can be set both by our website and by external web services.

The legal basis for the processing of personal data

Art. 6 para. 1 lit. f (legitimate interest) and/or Art. 6 para. 1 lit. a and/or Art. 9 para. 2 lit. a of the GDPR (consent).

The relevant legal basis can be seen in the cookie table further below.

In general, the legitimate interest for cookies set based on a legitimate interest is to guarantee functionality of our website and the embedded services (technically required cookies). It may also be possible that cookies increase user-friendliness and allow for a more individual addressing. We have weighed up your interests against our interests.

By using cookie technology, we can identify, analyse and track individual website users if the visitor has consented to the use of cookies as per Art. 6 para. 1 lit. a of the GDPR.

Purpose of data processing

The cookies are set by our website and/or external web services to achieve full functionality of our website, to improve user-friendliness and to pursue the purpose stated with your consent. Cookie technology allows us to recognise individual visitors based on pseudonyms, such as an individual or random ID, so that we can offer more individualised services. Details are listed in the following table.

Length of time in storage

The cookies listed in the following are stored in your browser until they are deleted or, in case of a session cookie, until the session has expired. Details are listed in the following table:

Right to object, withdrawal of consent and erasure

You can set your browser as you wish so that the setting of cookies is generally prevented. You may then decide on a case-by-case basis whether you accept a cookie or generally accept cookies. Cookies can be used for different purposes, e.g. to recognise whether your access device is already connected to our website (permanent cookies) or to save last viewed offers (session cookies). If you have given us your explicit consent to the processing of your personal data, you may withdraw this consent any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw your consent.

Data safety and data protection, communication by e-mail

Your personal data will be protected by technical and organisational measures during collection, storage and processing so that third parties cannot access them. In case of unencrypted communication by e-mail, data security during transfer to our IT systems cannot be guaranteed in full by us so that we recommend to send information with a high need for confidentiality in encrypted form or by post.

Right to access and rectification – erasure of data and right to restriction of processing – withdrawal of consent – right to object

Right to access

You are entitled to request a confirmation of whether we process your personal data. If this is the case, you have the right to access the information mentioned in Art. 15 para. 1 of the GDPR as long as the rights and freedoms of others are not adversely affected (see Art. 15 para. 4 of the GDPR). We are glad to provide you a copy of this data.

Right to rectification

Under Art. 16 of the GDPR, you are entitled to obtain the rectification of inaccurate personal data (such as address, name, etc.) any time. You may also request any time to have incomplete personal data completed. A corresponding adjustment is made immediately.

Right to erasure

Based on Art. 17 para. 1 of the GDPR, you are entitled to request from us the erasure of your personal data if

• data are no longer required;

• there is no longer any legal ground for processing because you withdraw your consent;

• you object to the processing and there are not any legitimate grounds for the processing;

• your data have been unlawfully processed;

• this is required for compliance with a legal obligation or a collection was based on Art. 8 para. 1 of the GDPR.

According to Art. 17 para. 3 of the GDPR, you do not have this right if

• processing is necessary for exercising the right of freedom of expression and information;

• your data have been collected on the grounds of a legal duty;

• processing is required for reasons in the public interest;

• data are required for the enforcement, exercise or defence of legal claims.

Right to restriction of processing

Under Art. 18 para. 1 of the GDPR, you have the right to restrict the processing of your personal data in certain cases.

This applies if:

• the accuracy of the personal data is contested by you;

• processing is unlawful and you oppose the erasure;

• data are no longer required for the purpose of processing, but the collected data are used for enforcement, exercise or defence of legal claims;

• an objection to processing pursuant to Art. 21 para. 1 of the GDPR has been made and the verification whether the legitimate grounds of whom override is still pending.

Right to withdraw your consent

If you have given us your explicit consent to the processing of your personal data [Art. 6 para. 1 lit. f or Art. 9 para. 2 lit. a of the GDPR], you may withdraw it any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw your consent.

Right to object

Pursuant to Art. 21 of the GDPR, you have the right to object at any time to processing of your personal data, which were collected based on Art. 6 para. 1 lit. f GDPR (on the grounds of a legitimate interest). You only have this right if particular circumstances speak against storage and processing.

How do you exercise your rights?

You may exercise your rights any time by contacting us as follows:

silkke S.A.S.

44 rue Voltaire - 44000 Nantes - France

eMail: privacy@silkke.com

phone: +33 9 72 28 84 20

fax: +33 9 72 28 89 17

Or by contacting our DPO:

InterExpand S.A.S.

10-12 boulevard Vivier Merle - World Trade Center / Tour Oxygène - 69393 Lyon - France

eMail: dpo-silkke@interexpand.com

phone: +33 6 13 23 40 29

fax: +33 4 26 68 93 21

Right to data portability

Under Art. 20 of the GDPR, you have the right to have your personal data transferred to you. We provide your personal data in a structured, commonly used and machine-readable format. The data can either be transferred to you or a controller you specify.

On request, we provide you the following data acc. to Art. 20 para. 1 of the GDPR:

• data collected based on an explicit consent pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR;

• data we have received from you for the performance of a contract acc. to Art. 6 para. 1 lit. b GDPR;

• data having been processed in automated procedures.

We will transfer the personal data directly to a controller specified by you insofar as this is technically feasible. Please note that according to Art. 20 para. 4 GDPR we may not transfer data which adversely affect the rights and freedoms of others.

Right to complain to supervisory authority pursuant to Art. 77 para. 1 of the GDPR

Insofar as you suspect that your data are being processed unlawfully on our website, you may, of course, bring about a judicial clarification of the issue at any time. In addition, any other legal option is open to you. Irrespective of that, you may contact a supervisory authority based on Art. 77 para. 1 of the GDPR. You have a right to lodge a complaint pursuant to Art. 77 of the GDPR in the Member State of your habitual residence, place of work or place of the alleged infringement, i.e. you can choose the supervisory authority of one of the above-mentioned places.

The supervisory authority with whom the complaint is lodged shall notify you of the status and outcomes of your complaint, including your right to an effective judicial remedy based on Art. 78 of the GDPR.